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Transformation Practice: The Key to Making Change a Core Competency Guest post by Intellyx Principal Analyst Charles Araujo There is a fundamental flaw in how many people think about digital transformation. First, as we've written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinking, however, that leads to this type of project mentality. Enterprise leaders commonly think of transformation as something done at a corporate level - something the organization does to itself. But that mindset creates a separation between the act of transformation at an organizational level and the transformation that must occur within each individual to make organizational transformation a reality. The truth, however, is that there is no such thing as organization... (more)

Should #ArtificialIntelligence Fool You? | @ExpoDX #AI #DX #DigitalTransformation

In the 67 years since Alan Turing proposed his Imitation Game - the infamous ‘Turing test' for artificial intelligence (AI) - people have been confused over the very purpose of AI itself. At issue: whether the point of AI is to simulate human behavior so seamlessly that it can fool people into thinking they are actually interacting with a human being, rather than a piece of software. Such deception was never the point of Turing's exercise, however. Rather, he realized that there was no way to define true intelligence, and thus no way to test for it. So he came up with the game as a substitute - something people could theoretically test for. Regardless of Turing's intentions, setting the bar for AI based on its ability to snooker an audience has become fully ingrained in our culture, thanks in large part to Hollywood. The AI We Love - and Love to Hate Ever since the... (more)

Three #DigitalTransformation Truths | @CloudExpo #ArtificialIntelligence #DX

Three Digital Transformation Truths and One Great Myth By Charles Araujo It's conference season and, as you might expect, Jason and I have been on the road covering a bunch of them. It's always great to see what the disruptive players in the market are doing - and this year did not disappoint. But there is one thing that repeatedly happens that just gets under my skin: transformation-washing. As Jason explained in a Forbes article over a year ago, ‘washing' is when a vendor (or pundit) applies a buzzword loosely in an overt attempt to attach themselves to its buzz. And transformation-washing is rampant. At virtually every event vendors bombarded the attendees with all the reasons that this tool or that solution was the driving force behind digital transformation. Unquestionably, many of these tools are innovative and represent genuine breakthroughs. But no tool, in a... (more)

Silos Are Dead! Long Live the Silos! | @CloudExpo #DX #Cloud #Agile #DevOps

Silos Are Dead! Long Live the Silos! Guest post by Intellyx Principal Analyst Charles Araujo Nothing unites any group of people like a common enemy. And since the move toward digital transformation began - and IT transformation before it - a favorite common enemy has been organizational silos. It has been an oft-repeated mantra that in order to execute a successful transformation of any kind, the organization must break through the silos that have been the source of dysfunction and obstruction. Everyone could agree that silos created unnecessary separation, protectionism, and bureaucracy. No one would dare argue that having rigid silos were somehow good for the organization. Silos were, therefore, the easy target. They became the mantle onto which leaders could lay all past transgressions, and, in so doing, they became a convenient artifice to allow the leader to pro... (more)

It’s the Customer, Stupid! | @CloudExpo #AI #DX #SmartCities #DigitalTransformation

Digital Transformation: It's the Customer, Stupid! By Charles Araujo, Intellyx Principal Analyst If you cannot explicitly articulate how investing in a new technology, changing the approach or re-engineering the business process will help you achieve your customer-centric vision of the future in direct and measurable ways, you probably shouldn't be doing it. At Intellyx, we spend a lot of time talking to technology vendors. In our conversations, we explore emerging new technologies that are either disrupting the way enterprise organizations work or that help enable those organizations to cope with disruption. The rate at which new companies and new technologies are emerging is staggering, and it can be difficult to keep up - even for those of us whose sole job is to do so. It's no wonder, therefore, that so many people draw a straight line between the concept of digi... (more)

Preparing for the Next Disruption | @CloudExpo #AI #DX #FinTech #Blockchain

Preparing for the Next Disruption By Intellyx Principal Analyst Charles Araujo I'll never forget the day that I first encountered the Internet. It was 1989 when a friend who worked in aerospace showed it to me - and I immediately ignored it. I wasn't alone. Almost everyone missed the true impact it would have on the world. I originally told this story in my first book, The Quantum Age of IT: Why Everything You Know About IT is About to Change and went on to explain how this encounter had precipitated the three market forces that had changed everything. These three market forces were: The consumerization of IT - how consumer technologies changed the expectations and perceptions of technology consumers The criticality of IT - how technology moved from a back-office focus to powering every business process, every customer interaction and virtually every element of the ... (more)

The End of Business Process in the Digital Era | @CloudExpo #Cloud #DigitalTransformation

At Intellyx, we often talk about the transition from the Industrial Era to the Digital Era, but other than the transformation of the technology itself, the details have been rather sketchy. It's time to fill in some of the blanks. This transition has been going on for decades, of course. Another name for the Digital Era is the Information Age, which started at the end of World War II. Yet, while computers and the Internet have fundamentally changed business in several complex and multifaceted ways, we still run our organizations following the familiar patterns of the Industrial Era. With the modern notion of digital transformation, however, enterprises are chipping away at the fundamental organizational and operational structures that have been with us since the nineteenth century or earlier. One remarkable casualty: the business process. Business processes have beco... (more)

Low-Code/No-Code Is Far More Disruptive than You Think | @CloudExpo #AI #DX #SDX #DevOps

In the No-Code corner are the ‘citizen developers' - business users who can build functional but generally limited apps without having to write a line of code. The Low-Code corner, in contrast, centers on professional developers, streamlining and simplifying their work - delivering enterprise-class applications with little or no hand-coding. At Intellyx we gravitate toward disruption, and the burgeoning Low-Code/No-Code space has sucked us in like a black hole. We've spoken with numerous vendors in this multifaceted market, and we work with several of them - and yet, every one has a different value proposition. The big analyst firms can't make heads or tails of this mess. Gartner has concocted the High-Productivity Application Platform-as-a-Service mouthful, or what hapless vendors call HPaPaaS - as though anyone would want to buy the low-productivity alternative. F... (more)

Will Low-Code Kill #DevOps? | @DevOpsSummit #LowCode #NoCode DigitalTransformation

Two apparently distinct movements are in the process of disrupting the world of enterprise application development: DevOps and Low-Code. DevOps is a cultural and organizational shift that empowers enterprise software teams to deliver better software quicker - in particular, hand-coded software. Low-Code platforms, in contrast, provide a technology platform and visual tooling that empower enterprise software teams to deliver better software quicker - with little or no hand-coding required. Two disruptive approaches with remarkably similar value propositions. Except that one emphasizes hand-coding while the other replaces it. The obvious question: are we in for some kind of appdev battle to the death, as the two disparate approaches fight for supremacy? Or are we somehow setting ourselves up for a delightful Kumbaya moment, where DevOps and Low-Code live together, hap... (more)

In 2003, IT Didn’t Matter. Does It Matter Now? | @CloudExpo #AI #DX #DevOps #DigitalTransformation

In 2003, Writer Nick Carr shook up enterprise C-suites around the world with his seminal article for Harvard Business Review he provocatively titled IT Doesn't Matter. Fresh off the dot-com crash but before cloud computing took off, Carr observed that the belief that IT's strategic value increases in parallel with its potency and ubiquity was seriously mistaken. His central thesis: "What makes a resource truly strategic - what gives it the capacity to be the basis for a sustained competitive advantage - is not ubiquity but scarcity. You only gain an edge over rivals by having or doing something that they can't have or do. By now, the core functions of IT - data storage, data processing, and data transport - have become available and affordable to all." Carr then explained how proprietary technologies can provide strategic advantage, but over time, technology become... (more)

Deconstruction of #DigitalTransformation | @CloudExpo #IoT #AI #ML #DX

The Deconstruction of Digital Transformation Guest post by Intellyx Principal Analyst Charles Araujo The complex idea behind the term digital transformation is that technology has created a fundamental shift in how organizations operate. The consumerization of technology - and the customer empowerment it created - has upended the traditional operating paradigm of organizations moving it away from a capital and process-centric model to a customer-centric one. The need to digitally transform your organization is now - or at least should be - a strategic imperative. The fact, however, that the term digital transformation is now a bona fide buzzword has obfuscated its importance. The problem is that we create buzzwords because we need a simple, shorthand way of communicating what is otherwise a complex idea. In the process, however, the deeper, underlying complexity of the... (more)